What is the need of technology in a vending machine?

How vending machine started?

If we look back at the history of vending machines, the first person who would come to mind will be none other than the Hero of Alexandria, an engineer, and mathematician in the 1st century of Roman Egypt. His machine dispensed holy water once you put a coin in it.

Vending machines in India were first introduced in places like airports, metro stations and hospitals to provide convenience. To customers even during closed hours. As vending machines started getting popular in India, people started facing a challenge with the vending machines and that was the cash eating problem. Initially, the machines only used to accept cash and coins but with the rise in digitisation and the demand for cashless payment increasing with time are the reasons behind the growth of smart vending machine business worldwide.

What is a vending machine?

Well to put it in a layman’s term a vending machine is an automated machine which is intended to provide the users with a wide range of products such as snacks, beverages, pizzas, cupcakes, newspapers, tickets, or any product that is used on a day to day basis. A vending machine dispenses a product to the customers based on the amount of money they put in to buy the desired product.

Vending machines are mostly being used in airports, educational institutions, railway stations, offices, hospitals, petrol stations, malls, supermarkets, and hypermarkets. Vending machines were designed so that people can easily get their products without any human intervention. And because of the size vending machines also act as an unmanned store.

What is vending machine technology?

Over the years smart vending machine technology has seen a lot of changes. In addition to being upgraded technologically, the payment methods have also become digital, as well as being more accessible and convenient. Historically, vending machines have been widely discredited for their technology and frequent failure to dispense anything.

But now everything has changed, people no longer need to put cash in vending machines to get their product. Most of the vending machines take online payment now.

What is the need for vending machine technology?

We have seen how traditional vending machines used to be. High operational costs, never having the data of your vending machines sales.
Vending machine operators did not have the idea if their vending machine was functioning or not. Vending machines sometimes used to eat consumer’s cash, and there was no proper refund management. With the growing world the need for modern ways has become crucial so with the coming years new technology has been invented. Vending machines going cashless is one of the convenient things that has happened.

The smart vending machines also consider how they deliver the products to their customers. Being stuck or not considering all the details when building a technology. Over the years technology has paved its way when it comes to the smartphone interaction with the artificial intelligence. More often than not people also need to get the data of their vending machines and to know beforehand if their vending machines are good or broke down. Business owners also want the sales data and that is why the whole technology is needed.

As a business owner expects, the data, the operations and everything that comes in business should be available beforehand. And if we see the older vending machines the scene was completely different. 

Vending machine operators should know the sales, the logistic chain, their inventory and their machine status on real-time. And one of the most important thing is to give their consumers a wonderful experience. That is where vending machine technology comes in.

Vending machine technology

To know more about vending machine technology and SaaS, read our blog on, what is the need of SaaS.

How Vendify helps your business grow

Vendify makes it easier for business owners to operate their vending business in a simpler and systematic way, by streamlining there operations. With our different range of solutions you can increase your operational efficiency  by as much as 30 to 60%.

Vendify’s ERP:

  • Get a birds eye view of their vending machine business in a single go.
  • Keep track of your products from the warehouse to all the way it reaches the end consumer.
  • Manage all your  franchises in a single platform.

You can do lots of things with our ERP, like inventory management, product catalogue, refill management, promotions management and much more.

Bundle of mobile apps:

  • Consumer app, web app and touch interface; your consumers will get a wonderful experience of ordering from the vending machine.
  • Logistics app; you can manage all your logistics channel so that your delivery personnel does not face any issues.
  • Store manager app; you can manage the inventory of your store. So you have an idea of which products have more sales and what products are in stock.
  • Maintenance app; to keep your machine safe from break downs, and know the status of machine in real-time.

With Vendify a vending machine operator does not have to think about technology and operations but, more on how to expand your business.

Please feel free to get in touch with us to know more in detail about our services at sales@vendify.in or call us at 93118 15334 so that we can assist you in your vending journey.

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